Privacy Policy

NextEra Group (“NextEra,” “we,” “us,” or “our”) provides technology consulting, software development, and related professional services. This Privacy Policy explains what personal information we collect through https://www.nexteragp.com, through our business operations, and in the course of delivering services, and describes the choices available to you.

This policy covers information we handle as a controller — that is, where we decide why and how personal information is processed. Where we process personal data on a client’s behalf as a processor, our Data Processing Addendum governs instead, and the client’s own privacy notice applies to those individuals.

1. Information we collect

Information you provide

• Contact and inquiry details. Name, email address, telephone number, company name, and the content of any message you send through our contact form or by email.
• Engagement information. Business contact details, billing information, and correspondence relating to a proposal or an active engagement.
• Recruitment information. Where you apply to work with us, the contents of your application and any materials you submit.

Information collected automatically

• Device and usage data. IP address, browser type and version, operating system, referring page, pages viewed, and timestamps.
• Cookies and similar technologies. Described in our Cookie Policy.

Information we do not intentionally collect

We do not seek special categories of personal data (such as health, biometric, genetic, racial or ethnic origin, political opinions, religious beliefs, trade union membership, or sexual orientation) through this website. Please do not submit such information through our forms. Our services are not directed to children under 16, and we do not knowingly collect their personal information.

2. How we use information

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as those terms are defined under U.S. state privacy laws.

3. Use of artificial intelligence

Some of the systems we build and operate use machine learning models, including third-party large language models. Where an engagement involves submitting content to such a model, we configure the integration under the client’s written instructions, and we contract with providers on terms that do not permit that content to be used to train their general-purpose models unless the client has expressly agreed otherwise. We do not use information submitted through this website to train AI models. We do not make decisions producing legal or similarly significant effects about you through solely automated means.

4. When we share information

We disclose personal information only as described here:

• Service providers. Vendors that host our infrastructure, deliver email, process payments, or provide analytics, each bound by contract to process data only on our instructions. See our Subprocessors list.
• Professional advisers. Accountants, auditors, insurers, and lawyers, where necessary and subject to confidentiality.
• Legal and safety. Where required by law, subpoena, or court order, or where necessary to protect our rights, our clients, or the public. We will notify affected clients unless legally prohibited.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this policy continuing to apply.

5. International transfers

We are based in Puerto Rico, United States, and our service providers are primarily located in the United States. If you access our services from the European Economic Area, the United Kingdom, or Switzerland, your personal information will be transferred to the United States. Where required, we rely on the European Commission’s Standard Contractual Clauses, together with supplementary technical and organizational measures. You may request a copy of the relevant safeguards by writing to info@nexteragp.com.

6. How long we keep information

• Inquiries that do not become engagements: up to 24 months from last contact.
• Client engagement records: for the term of the engagement and up to 7 years afterward, to meet tax, accounting, and limitation-period requirements.
• Website and server logs: typically 30 to 90 days.
• Recruitment records: up to 12 months unless you ask us to keep them longer.

When a retention period ends, we delete the information or irreversibly anonymize it.

7. Your rights

All users

Subject to applicable law, you may request access to the personal information we hold about you, correction of inaccurate information, deletion, a portable copy, restriction of processing, or objection to processing based on legitimate interests. Where we rely on consent, you may withdraw it at any time without affecting prior processing.

California residents (CCPA / CPRA)

You have the right to know what personal information we collect, use, and disclose; to delete personal information; to correct inaccurate personal information; to opt out of sale or sharing (we do neither); to limit the use of sensitive personal information (we do not collect it for this purpose); and to be free from retaliation for exercising these rights. You may use an authorized agent, subject to verification.

Other U.S. states

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have comparable rights, including the right to appeal a refused request. To appeal, reply to our decision with the word “Appeal” and we will respond in writing.

EEA, UK, and Switzerland

You additionally have the right to lodge a complaint with your local supervisory authority. We would appreciate the chance to address your concern first.

How to exercise a right

Email info@nexteragp.com with the request and enough detail to identify you. We will verify your identity in proportion to the sensitivity of the request and respond within 45 days, extending once where permitted and telling you if we do. There is no charge unless a request is manifestly unfounded or excessive.

8. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information, described in our Security Overview. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-party links

Our website may link to third-party sites we do not control. This policy does not apply to them, and we are not responsible for their practices.

10. Changes to this policy

We may update this policy to reflect changes in our practices or the law. We will revise the “Updated” date above, and for material changes we will provide prominent notice on this website or by email where we have your address.

11. Contact us

NextEra Group
714 Calle Victor Lopez, STE 5, San Juan, PR 00909
info@nexteragp.com
+1 (787) 429-3383